Work With Your 24/7 Monitoring Agents
Whenever your home alarm system in Youngstown goes off, your 24-hour monitoring professionals will instantly act. Their first move is to verify your alarm, and that includes reaching out to you. The protocol they adhere to is dependent on the type of emergency. For example, if a medical emergency occurs, a single attempt will be made to contact you before assistance is deployed. In the event of a burglary alarm - the most typical kind of event - a monitoring specialist will follow these procedures to get in touch with you:
- An attempt will be made to reach you using the central command panel. You will typically be asked for a passcode.
- If that effort is not successful, a call is attempted to your primary contact number.
- A secondary number or your first contact person is tried next.
- If you still can’t be reached, local law enforcement officers are dispatched.
- Your monitoring agents will try to reach you again after authorities are alerted.
If you're not able to converse with the monitoring team, don’t fret. Assistance will still be deployed even if you're not available to substantiate the emergency.
Prepare for any emergency with a Vivint home alarm system in Youngstown
Stay ready for any crisis with a contemporary home alarm system in Youngstown from Vivint. Contact (330) 632-1363 to begin customizing your property’s defense today.