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What should I do when my Youngstown home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your residence – and your family – against the various risks you may encounter, like theft, flooding, and fire. Although your home may be prepared, that doesn’t necessarily mean you are. Do you know what to do if your Youngstown home alarm system goes off? The sound of an alarm is often shocking, confusing, and might provoke panic. Your best option is to stay level-headed and abide by these simple tips.

Steps to Take If Your Home Alarm System In Youngstown Goes Off

It’s a scenario nobody desires to encounter, but it’s also why you installed a home alarm system originally. You’re woken up in the wee hours of the morning with the telltale blaring of an alarm after a home security component has been activated. So what is your next move?

  1. Try not to panic. This is easier said than done when your home security alarm is blasting, and your heart is pounding. But keeping a cool head is the best way to appraise the situation. Avoid the impulse of trying to handle the emergency alone but instead let your monitoring experts and first responders do their job.
  2. Attend to your family. Your primary concern should be your family and getting them to safety. In the case of a intrusion, this might include going to a designated secure area as far away from points of entry as possible. It’s likely that your alarm immediately frightened away the invader, but it’s always wiser to be safe than sorry. If there’s fumes or flames, you ought to exit your house right away.
  3. Remember your phone. In this day and age, almost all homeowners carry their smartphones at all times, but you could forget to grab it during an emergency. You’ll want to have it. You’ll have the opportunity to keep in contact with your monitoring experts and obtain updates through your home security app.

Work With Your 24/7 Monitoring Agents

Whenever your home alarm system in Youngstown goes off, your 24-hour monitoring professionals will instantly act. Their first move is to verify your alarm, and that includes reaching out to you. The protocol they adhere to is dependent on the type of emergency. For example, if a medical emergency occurs, a single attempt will be made to contact you before assistance is deployed. In the event of a burglary alarm - the most typical kind of event - a monitoring specialist will follow these procedures to get in touch with you:

  • An attempt will be made to reach you using the central command panel. You will typically be asked for a passcode.
  • If that effort is not successful, a call is attempted to your primary contact number.
  • A secondary number or your first contact person is tried next.
  • If you still can’t be reached, local law enforcement officers are dispatched.
  • Your monitoring agents will try to reach you again after authorities are alerted.

If you're not able to converse with the monitoring team, don’t fret. Assistance will still be deployed even if you're not available to substantiate the emergency.

Prepare for any emergency with a Vivint home alarm system in Youngstown

Stay ready for any crisis with a contemporary home alarm system in Youngstown from Vivint. Contact (330) 632-1363 to begin customizing your property’s defense today.